Family Culture
We are a family owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees and community.
Family Culture
We are a family owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees and community.
What We Do For You
The Mason Way is who we are and how we do business. It encourages our team members to be the best version of themselves and reminds them to do the right thing for our people, business, and our community. The Mason Way helps us achieve our goals, better the lives of those around us, and build a legacy for generations to come.
WE ARE
PROGRESSIVE
We embrace change and
adapt to remain relevant
•
We create opportunities for
growth in our business and for
our people
•
We are focused on the future
•
Key Values:
Innovative & Entrepreneurial,
Excellence
WE ARE
HONEST
We have integrity and treat others
with respect
•
We communicate clearly and
professionally
•
We are dependable
and work hard to
achieve our goals
•
Key Values:
Honesty & Integrity
WE ARE
PEOPLE FOCUSED
We value our team members
and customers
•
We are dedicated to supporting
our community
•
We collaborate and build
connections
•
Key Values:
Employee Valued Culture,
Community, Customer Centric
Why They Chose Mason
“I’ve worked for Mason Companies for 35 years and the people – my coworkers – have always been my favorite part. I started taking catalog orders in the 1980s and was promoted to “Buglist Clerk” where I fixed errors on orders. After that, I did factory payroll until 1995 when I was promoted to the accounting department to do the company payroll. Mason has supported my professional growth and I feel empowered to make my own decisions regarding my work. If you want to grow in your career with a stable company, Mason Companies is the perfect place to work. It has outstanding employee benefits and you will be appreciated!”
LISA B.
Payroll Administrator
“I’ve worked at Mason for almost two years. I started as a Customer Service Representative and have been promoted to the Customer Care Escalation Team. I also help with our Classroom Training Program by reviewing and giving real-time feedback to new customer care agents. I appreciate the professional and educational growth opportunities I’ve earned while at Mason, as well as the support to succeed from my peers and managers.”
TACORA T.
Customer Service Representative II
“I’ve worked at Mason for almost two years. I started as a Customer Service Representative and have been promoted to the Customer Care Escalation Team. I also help with our Classroom Training Program by reviewing and giving real-time feedback to new customer care agents. I appreciate the professional and educational growth opportunities I’ve earned while at Mason, as well as the support to succeed from my peers and managers.”
TACORA T.
Customer Service Representative II
“I came to Mason after moving to the Chippewa Falls area from Milwaukee. I enjoy working the IS Helpdesk because I get to find unique solutions every day. We’re empowered to share our ideas and my manager is open to new ways of getting projects and work done. We have fun as a team and support one another. We also have many get-togethers outside of work to celebrate both professional and personal accomplishments.”
YONG H.
Helpdesk